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OpenAI’s Customers Consider Defecting to Anthropic, Microsoft, Google

OpenAI’s Customers Consider Defecting to Anthropic, Microsoft, Google

Questions about the future of OpenAI intensified on Monday, after board member and chief scientist Ilya Sutskever expressed regret for his participation in the firing of CEO Sam Altman. Meanwhile, OpenAI customers are looking for the exits, signaling a possible exodus of business that could devastate the startup. More than 100 OpenAI customers contacted OpenAI competitor Anthropic over the weekend, a startup that has raised billions from both Amazon and Google in recent months, according to someone familiar with the situation.

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